Make a referral

Make a referral (2)

Monday, 07 October 2013 13:23


Written by

Thank you for making a referral to Avondalecare for support in the community.

Please could you now complete the following steps to ensure that we have the information required to carry out an assessment.

  1. Please can you send an updated risk assessment and care plan by safe haven fax (01843 832428) or by post to 25 Roxburgh Rd, Westgate on-sea, Kent CT8 8RX.
  2. Upon receipt of the information an informal assessment will be arranged by contacting you by phone. Please ensure a suitable time and date preference has been discussed with the service user before hand.
  3. If accommodation is likely to required as part of a package then it may be necessary to ensure that finance is likely to be in place, before the search for accommodation begins as accommodation is taken quickly by others as accommodation can not be guaranteed.
  4. We looking forward to hearing from you.
    The Avondalecare team.

Thursday, 21 March 2013 12:09

How to Make a Referral

Written by

Are there any restrictions as to who can receive the service?

There are currently no restrictions for referral into residential care apart from the issue of the availability of a bedroom within the registered homes. When referring for community support service, service users need to be receiving an 'enhanced' CPA.

Can I talk to someone to see if the service is suitable?

Of course, please use the 'contact us' and speak to one of the Community Support Managers or Care Home Managers

Making a self referral.

The service is, of course, open to all so you may self refer. Your social worker may need to re-assess you to see if this service is necessary. It may therefore be advantageous to include your social worker in the referral process.

What is the process of referral?

Once a service has been highlighted as being a possibility the following would need to happen:

    • An application form will need to be filled in and returned along with extra information as highlighted in the application form.
    • We will then make arrangements to meet with the individual to carry out assessment.
    • We will then make a decision about whether we can meet the support needs of the person. This will be communicated to the service user and the social worker.
    • A support worker will be assigned by Avondalecare who will meet the service user in order to start the process of developing a support plan.
Make an Online Referral


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Download this file (Referral Form for Community Support PDF.pdf)Referral Form for Community Support PDF   1949 Kb 18/09/12 12:04
Download this file (Referral Form for Community Support Word.docx)Referral Form for Community Support Word   304 Kb 18/09/12 12:05