At Avondalecare we work successfully with a very wide range of needs and we tailor our support to be what is most practical and useful.

Every referral we get is considered on an individual basis. No case will be dismissed automatically on the basis that an individual falls into a category we do not work with. Our only principal criteria is that the individual be willing to work with us.

We have extensive experience dealing with some of the most challenging problems associated with mental health illness. We have successfully worked with clients who:

• Have drug and alcohol related problems
• Have been diagnosed with personality disorders
• Have a forensic history of violence

We also have a number of clients who have a high degree of independence and simply require support in one or two specific areas such as lifts to shops/appointments or help managing finances.

All of our clients will have:

• A qualified support worker for one to one support
• Support visits at a time and place that is convenient to them
• Variable levels of support that respond to an individual’s needs without interfering with their independence
• Help to find and maintain their own private accommodation if required
• Help to find opportunities to engage in voluntary work if desired
• Access to the busy Social Inclusion Centre which provides a wide range of social activities
• Access to the Emergency Out of Hours telephone line

To ensure we are able to assist other Care Professionals our organisation:

• Participates in Psychiatric and Care Programme Approach review meetings when requested
• Supports the medical approach and provides regular reports to Social Workers/CPN’s and/or Psychiatrists whenever necessary.
• Have protocols for helping to maintain medication compliance.

After receiving a referral the process of providing support will normally follow these three stages: Assessment, Settling In and Recovery.

Community Support

Avondalecare provide support for individuals with a range of Mental Health problems, Learning disabilities and Autism. Our support aims to develop individuals to become resilient, self-reliant and as independent as possible within a warm and encouraging environment.

Our support staff will work hard on developing our client’s skills and providing them the opportunities to succeed and progress towards their goals. Each staff member is chosen and allocated carefully to deliver the best level of support possible and often go ‘above and beyond’ to provide what our client needs.

We are passionate about collaboration with our clients and work with them to improve our service, drive its direction and provide opportunities with a person-centred approach.

Some of the services available

• Allocated 1-1 recovery co-ordinator/development worker;
• Support with financial obligations (benefits, bills and saving);
• Support to appointments;
• Access to local community;
• Social inclusion;
• Adult education (Maths, English, History, Geography etc);
• Mindfulness;
• Psychological therapies; *
• Housing related support;
• Employment support and signposting;
• Graded exposure.

Please call our welcoming and friendly staff to find out more on 01843 606511 or alternatively email This email address is being protected from spambots. You need JavaScript enabled to view it.

• Thanet
• South Kent
• Canterbury & Coastal
• Northwest Kent

• Thanet

  Thanet is where it all began.

  This is Avondalecare’s largest team and we have been working within this district for over 30 years. It is split into two teams and managed by two team managers. We have a range of housing options and services available to our clients that live within this area and this enables us to develop and support individuals towards their goals.

  We can provide a full step down and step up process. Our housing allows us to develop clients from Residential placements, to supported living (shared and single occupancy) and then independent living (floating support). We recognise everyone’s journey is different so we understand individuals, at times, may need more intensive housing and support packages.

  If you have any questions or queries about how we could help you please call our friendly and well trained staff on 01843 606511 or alternatively email This email address is being protected from spambots. You need JavaScript enabled to view it..

  If you would like to speak to our Team managers directly, please call:

  Michael Hackett 07884 559812

  Philippa Eagleson 07747 886927

• South Kent

  The team in Dover has developed over recent years and responded to the needs of the community within this area. There is one Team manager and a small team of well trained staff who have been central to their growth and reputation and offer a supportive person-centred approach. We also have a range of housing options and services available to our clients that live within this area which enables us to develop and support individuals towards their goals.

  We can provide a full step down and step up process. Our housing allows us to develop clients from Residential placements, to supported living (shared and single occupancy) and independent living (floating support). We recognise everyone’s journey is different so we understand individuals, at times, may need more intensive housing and support packages.

  If you have any questions or queries about how we could help you please call our friendly and well trained staff on 01843 606511 or alternatively email This email address is being protected from spambots. You need JavaScript enabled to view it..

  If you would like to speak to our Team manager directly, please call:

  Sarah Meadows 07748885126

• Canterbury & Coastal

  A new team but with a wealth of experience within it. This team offers both supported living and floating support to a range of clients with mental health problems, Learning disabilities and Autism. We have both shared or single occupancy housing available within this area and provide a personalised service where the clients know all the staff team.

  This team covers Canterbury and the North Kent coastal areas where we provide some outstanding housing options for our clients. This housing is to encourage independence and personal development with our staff working alongside our clients to ensure our housing is used as a platform to achieving their goals.

  If you have any questions or queries about how we could help you, please call our friendly and well trained staff on 01843 606511 or alternatively email This email address is being protected from spambots. You need JavaScript enabled to view it..

  If you would like to speak to our Team manager directly, please call:

  Michael Hackett 07884 559812

• Northwest Kent

  This team cover the largest area within Avondalecare supporting and developing individuals across North and North West Kent and is managed by one of our longest running managers. She has developed an enthusiastic and supportive team who work hard with their clients to promote independence wherever possible.

  We offer floating support and supported living within some of our shared housing. The focus within these houses is on promoting independence and developing individual’s activities of daily living. The staff work collaboratively with the clients to achieve this.

  If you have any questions or queries about how we could help you please call our friendly and well trained staff on 01843 606511 or alternatively emailThis email address is being protected from spambots. You need JavaScript enabled to view it..

  If you would like to speak to our Team manager directly, please call:

  Teresa Cannaby 07496218079